Last updated: July 29, 2026
Dello Ventilation respects your privacy and is committed to protecting personal information. This policy explains how personal information is collected, used, disclosed, retained and protected when you use this website or contact Dello Ventilation.
1. Scope
This policy applies to personal information collected through this website, including information submitted through the contact form, as well as related communications with Dello Ventilation.
2. Information collected
Depending on how you use the website, the following information may be collected:
- contact information, including your name, email address, telephone number and company;
- project information, including the project stage, technical requirements and any details included in your message; and
- limited technical information generated when you access the website, such as an IP address, browser or device information, timestamps and server logs.
Please do not submit confidential information that is not necessary for an initial inquiry.
3. How information is used
Personal information may be used to:
- review and respond to inquiries;
- understand project requirements and determine whether Dello Ventilation can provide relevant services;
- manage communications and follow-up;
- maintain the security and proper operation of the website; and
- meet legal, regulatory and professional obligations.
4. Consent
By submitting information through the contact form, you consent to its use for the purposes described at the point of collection and in this policy. Consent may be withdrawn at any time, subject to legal or contractual restrictions and reasonable notice.
5. Disclosure and service providers
Personal information may be shared with authorized Dello Ventilation personnel and with service providers that support website hosting, email delivery, security and related business operations. These providers receive only the information reasonably required to perform their services.
Dello Ventilation does not sell or rent personal information. Information may also be disclosed when required or permitted by law.
6. Processing outside Quebec or Canada
Some service providers may process or store information outside Quebec or Canada. In those circumstances, the information may be subject to the laws of the jurisdiction where it is processed or stored.
7. Retention and protection
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy and to meet applicable legal, regulatory or professional requirements. Information submitted through the contact form is delivered by email and is not stored as an inquiry in WordPress.
Reasonable administrative, technical and physical safeguards are used to protect personal information. No method of transmission or storage is completely secure.
8. Cookies and similar technologies
The website may use cookies or similar technologies required for operation, security and language preferences. If analytics or other non-essential tracking technologies are introduced, this policy and any required consent mechanism will be updated accordingly.
9. Your rights
Subject to applicable law, you may request access to or correction of personal information held about you, or ask questions about its use. You may also withdraw consent where applicable. Identity may need to be verified before a request is processed.
10. Privacy Officer
Questions, requests or complaints concerning personal information may be directed to:
Hugo Dello Sbarba
Privacy Officer
hdellosbarba@dellovent.com
11. Changes to this policy
This policy may be updated from time to time. The latest version will be posted on this page with its revision date.